Privacy Policy

Introduction

At Pink Platinum® Jacket, Coat, Snowsuit, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website pink-platinum.shop (the “Site”) or purchase our products.

Please take a moment to review this Privacy Policy before using our Site or submitting any personal information to us. This Privacy Policy is incorporated into and subject to the Terms of Use.

Information We Collect

We collect both personal and non-personal information from you when you visit our Site. Personal information refers to any information that can be used to identify you personally, either alone or in combination with other information. Non-personal information refers to information that does not directly identify you.

Personal Information

The personal information we collect from you includes:

  • Contact details, such as your name, shipping and billing address, email address, and phone number when you create an account or make a purchase.
  • Payment information, such as your credit or debit card number, card expiration date, CVV code, and billing address when you make a purchase.
  • Information about the products you purchase or add to your shopping cart.
  • Communications we exchange, including when you contact us with questions or comments.
  • Information you submit in any user-generated content feature on our Site.

Non-Personal Information

The non-personal information we collect from you includes:

  • Browsing information, such as your IP address, access times, browser type, pages viewed, and referring website addresses.
  • Device information, such as your operating system version, browser type, language preferences, and device identifiers.
  • Location information, such as your device’s GPS signal and information about nearby WiFi networks and cell towers.
  • Clickstream information, such as the pages you view and links you click.
  • Demographic information, such as your age, gender, and interests.
  • Aggregated information that cannot be used to identify you.

How We Use Your Information

We take privacy and security of user data seriously. We use the information we collect only for specific business purposes to operate and improve our Site and shopping experience.

Personal Information

The personal information we collect allows us to:

  • Create and manage your online account.
  • Process and fulfill your orders.
  • Contact you about your orders and respond to your requests.
  • Provide improved shopping experiences tailored to your interests.
  • Send you marketing communications, if you opt-in to receive them.
  • Detect and prevent fraud.

Non-Personal Information

The non-personal information we collect allows us to:

  • Analyze trends to improve our products, site design and navigation.
  • Understand how visitors interact with our Site.
  • Test different versions of our Site to create the best experience.
  • Personalize your experience based on your activity.
  • Improve marketing campaigns and promotions.
  • Prevent fraudulent activity.

How We Share Your Information

We will never sell or rent your personal information to third parties. We will only share it in the limited circumstances outlined below:

Service Providers

We share your personal information with companies we hire to perform services on our behalf, such as payment processors, fulfillment centers, shipping carriers, email service providers, marketing firms, and website hosts. These companies are authorized to use your personal information only as needed to perform their functions for us.

Legal Purposes

We may disclose personal information if required to comply with the law or legal process, or to protect our rights, property or safety, or the rights, property or safety of others.

Business Transfers

If we are acquired by or merged with another company, or if we liquidate our assets, user information may be transferred to the new owners. In this event, we will notify you before any transfer occurs.

Your Choices

You have options regarding how we use your personal information. Upon request, we will allow you to:

  • Access or delete your account information.
  • Review, correct or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Object to the processing of your personal data.

You can make these requests by emailing us at [email protected]. For your protection, we may require verification of your identity before fulfilling such requests.

How We Protect Your Information

We implement robust physical, technical and administrative security measures to protect your personal information from unauthorized access and disclosure. However, no system can be entirely secure, so we do not guarantee the absolute security of your information.

Our safeguards include:

  • Encryption of sensitive customer data using SSL/TLS protocols.
  • Authentication protocols to protect account access.
  • Access controls for system data and functionality.
  • Firewalls, intrusion detection and data loss prevention.
  • Regular third-party penetration testing.
  • Ongoing security awareness training for our staff.

We recommend you take steps to protect your personal information as well, including choosing a strong password, keeping your logins private, and regularly updating your software.

International Data Transfers

We are based in the United States and the information we collect from you will be processed in the U.S. Therefore, your personal information may be transferred outside of your region or country of residence, which may have less protective data protection laws than your own.

We only transfer data internationally to service providers under appropriate data protection agreements aligned with legal requirements for international data transfers. If you are located outside the U.S., you consent to have your personal information transferred, stored and processed in the U.S.

Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at [email protected]. Upon discovery, we will delete the information.

Changes to this Policy

We may occasionally make changes to this Privacy Policy to reflect updates in our services, changes in applicable law, or additional details about our information practices. We will notify you of material changes by posting notice on our Site. Your continued use of our Site constitutes acceptance of the amended terms.

How to Contact Us

If you have any questions, comments or requests regarding this Privacy Policy or our information practices in general, please contact us at:

Pink Platinum® Jacket, Coat, Snowsuit
[email protected]

This Privacy Policy was last updated on March 1, 2023.

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